Felice Dress in Houndstooth

We offer 35 different payment methods including major providers like Mastercard, Visa, PayPal, American Express and Diners as well as many different local payment methods including Shop Pay and After Pay.

Yes, you may select a currency based on your personal preference. When you select your country in the country selector on the upper right of the website or are taken directly to your country’s version of the website, you will see prices listed in the regional currency.

We do everything we can to fulfill orders quickly and unfortunately cannot make updates after an order has been placed. These changes include removing or adding products and/or changing the delivery address. If a mistake has been made with your order information, it’s quickest to create a new order with the correct information and then let our Customer Service.

E-gift cards are available to all customers and will be sent via email.

We do not currently offer free returns to overseas customers. You will therefore need to cover all costs of returning any items to us yourself. We advise that you mark your package ‘returned goods’ to avoid further duties. Remember: We strongly recommend that you return any items via a registered trackable service and obtain and retain proof of posting as we do not accept responsibility for items that fail to arrive with us.

We want you to be completely satisfied with your born2Dress.com order, thus we will accept returns in original condition with all tags attached within 14 days of purchase of your order.  Returns will be in the form of a store credit only.  Please note that shipping and handling charges are non-refundable and we do not provide return labels.   All SALE ITEMS, lingerie, bodysuits, Commando accessories, shoes, Hermant and Nandita, Elliat, Amanda Uprichard, Kavari, We are Sundays, Karina Grimaldi, Nude Lucy, Sancia, and jewelry cannot be exchanged or retuned at any time.  

STORE PICKUP

Orders placed for store pickup will be held for 14 days only. Please make arrangements to pick the order up in a timely manner. 

MAKING A RETURN

1.  Please make sure to securely pack and seal the return merchandise at the shippers expense.  We will not responsible for return shipment cost or postage. If you have purchased our redo label for free returns click here. https://born2dress.com/apps/redo/returns-portal

Once Born2Dress.com receives the returned goods, we reserve the right to deny refund if the merchandise does not meet the return policy requirements.  

EXCHANGES

At this time, Born2dress.com cannot process exchanges. To exchange an item, simply return the item you wish to exchange and place a new order with Born2Dress.com.  If you have any questions please email us at info@born2dress.com or call us at 1-561-249-6121

Please send all returns to:

Born2Dress

10660 Forest Hill Blvd 

Wellington, Fl 33414

Suite 130

Please don't forget to add the suite number so we can better serve you!